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Account setup process

Accounts are created for students when they enroll with the university, prior to arriving on campus.   New students will receive an email with the information you will need to use our online account tool.  Once you have this information, you can visit our account tool at and click "I am a new user and need to set up my account".  

Confirming your enrollment in Multi-Factor authentication

Multi-factor enrollment is required for both your network/SSO account as well as your email/Gmail account.  The Duo MFA is required at your first login.  Google's 2-Step enrollment is not immediately required, and will allow up to two weeks for you to enroll.  If you do not enroll within the first two weeks of your first login, you will be locked out of your email and will need to contact the ITS Service Desk.

• Confirm your enrollment in Duo by visiting portal.colgate.edu - if you can log in, then you are enrolled.
• Confirm your enrollment in Google's 2-Step by following these steps: 
• Visit  and confirm you are signed in with your ¸Ô±¾ÊÓƵ Google account.
• If the top of the page banner reads: "Two-step verification ON since" then you have successfully enrolled in Google Two-Step
  • If the top of the page banner reads: "You have security recommendations" then,
    • click "Protect your Account"
    • scroll down to "Add a layer of protection" and click on "Start Now", then
    • "Get Started"   
    • Follow the 2-Step enrollment guide.

Account setup process

Accounts are created for new faculty when the hiring process is complete.  Faculty will receive information from the Dean of Faculty's office via email with the information you will need to use our online account tool.  Once you have this information, you can visit our account tool at and click "I am a new user and need to set up my account".  

Confirming your enrollment in Multi-Factor authentication

Multi-factor enrollment is required for both your network/SSO account as well as your email/Gmail account.  The Duo MFA is required at your first login.  Google's 2-Step enrollment is not immediately required, and will allow up to two weeks for you to enroll.  If you do not enroll within the first two weeks of your first login, you will be locked out of your email and will need to contact the ITS Service Desk.

• Confirm your enrollment in Duo by visiting portal.colgate.edu - if you can log in, then you are enrolled.
• Confirm your enrollment in Google's 2-Step by following these steps:
  • Visit  and confirm you are signed in with your ¸Ô±¾ÊÓƵ Google account.
  • If the top of the page banner reads: "Two-step verification ON since" then you have successfully enrolled in Google Two-Step
  • If the top of the page banner reads: "You have security recommendations" then,
    • click "Protect your Account"
    • scroll down to "Add a layer of protection" and click on "Start Now", then
    • "Get Started"   
    • Follow the 2-Step enrollment guide.

Account setup process

Accounts are created for new staff when the hiring process is complete.  Staff will receive information from Human Resources via email with the information you will need to use our online account tool.  Once you have this information, you can visit our account tool at and click "I am a new user and need to set up my account".  

Confirming your enrollment in Multi-Factor authentication

Multi-factor enrollment is required for both your network/SSO account as well as your email/Gmail account.  The Duo MFA is required at your first login.  Google's 2-Step enrollment is not immediately required, and will allow up to two weeks for you to enroll.  If you do not enroll within the first two weeks of your first login, you will be locked out of your email and will need to contact the ITS Service Desk.

• Confirm your enrollment in Duo by visiting portal.colgate.edu - if you can log in, then you are enrolled.
• Confirm your enrollment in Google's 2-Step by following these steps:
  • Visit  and confirm you are signed in with your ¸Ô±¾ÊÓƵ Google account.
  • If the top of the page banner reads: "Two-step verification ON since" then you have successfully enrolled in Google Two-Step
  • If the top of the page banner reads: "You have security recommendations" then,
    • click "Protect your Account"
    • scroll down to "Add a layer of protection" and click on "Start Now", then
    • "Get Started"   
    • Follow the 2-Step enrollment guide.

The ¸Ô±¾ÊÓƵ portal provides access to important campus life, academic, and financial services such as the course registration system, reports of grades and unofficial transcripts, access to InfoShare for sharing grades with parents and family, views of one's class schedule, and more.

The Moodle Learning Management System (LMS) is ¸Ô±¾ÊÓƵ's virtual learning space for academic courses. Professors and students may utilize Moodle to collaborate on projects, report unofficial grades during the semester, collect assignments, and more.

More about Moodle

Many campus resources, including access to digital journals, fileshares, and more, are only accessible when connected to the ¸Ô±¾ÊÓƵ network. When not on campus, members of the ¸Ô±¾ÊÓƵ community can still access these resources by creating a VPN connection to the ¸Ô±¾ÊÓƵ network, logging in with their ¸Ô±¾ÊÓƵ network account.

Connect via VPN

¸Ô±¾ÊÓƵ students, faculty, and staff may receive designated storage on ¸Ô±¾ÊÓƵ servers — a secure and convenient means of backing up files.

More about Netstore

Users may log into computers in campus computer labs using their network credentials.

¸Ô±¾ÊÓƵ's computer labs

Gmail is an email service provided by Google.  To sign in, enter your full email address when prompted.

Once you have logged into your Google account, you will have access to the many and services offered by Google.   

Log into Google Calendar

Log into Google Drive 

Graduating

Students who graduate will have access to their ¸Ô±¾ÊÓƵ network/SSO account for approximately 13 months following commencement.  Access to the account, including access to such resources as the Portal will close on June 15 of the year following one's graduation year.  

A note about the Portal: Although access to the Portal will continue for about one year, access to many individual apps within the Portal will begin to disappear over the course of the year following commencement.  Contact the Office of the Registrar for transcripts.

Alumni Email Account

All graduating seniors will automatically retain their @colgate.edu email address for one full year following commencement — if no action is taken, the account will be terminated at the end of one year.

Graduates do have the option to migrate to an @alumni.colgate.edu account, and all messages sent to your current @colgate.edu email address will automatically be forwarded to this new @alumni.colgate.edu account. Your email interface will also remain the same, within a Google environment.  However, your access to Google storage will be discontinued one year after commencement. ITS can provide support to you as needed to help migrate your files during that time.

Transferring

Students leaving the university to transfer to other colleges keep their ¸Ô±¾ÊÓƵ network account for 60 days following the drop/add period of the first semester that they are not enrolled in any classes.

Faculty and staff whose employment at ¸Ô±¾ÊÓƵ is terminated will lose access to their ¸Ô±¾ÊÓƵ network account immediately upon termination of employment.